23baj Responsible Gaming — Your Safety is Our Priority
23baj believes that entertainment is best enjoyed when it is controlled and mindful. Use our responsible gaming tools to keep your experience positive at all times.
Important Notice: 23baj is only for individuals aged 21 and above. Opening an account or playing games is strictly prohibited for minors. Gambling is a form of entertainment — it is not a source of income. Stay informed, stay safe.
Our Protection Tools
Deposit Limit
You can set a maximum amount to deposit on a daily, weekly, or monthly basis in advance. Once a limit is set it takes effect immediately, and a 24-hour waiting period is required to increase it.
Self-Exclusion
If you feel that gaming is getting out of control, you can close your account for a set period — from 30 days up to permanently. You will not be able to log in during this time.
Time-Out
Use the time-out feature when you need a short break. Give yourself a break from 24 hours up to 6 weeks. During this period your account remains active but no bets or deposits can be placed.
Loss Limit
You can set your session to stop automatically once you have lost a certain amount. This prevents a bad day from turning into a significant financial loss.
24/7 Support
If you run into trouble, reach out to our Bengali live chat support at any time. Our trained support team is always ready to guide you on responsible gaming.
Reality Check
While you play, our system will remind you how long you have been playing. This reminder will help you make the right decisions.
23baj's Commitment
23baj is always mindful of protecting players in Bangladesh. We believe entertainment is only meaningful when it has a positive impact on people's lives. That is why responsible gaming principles are at the heart of our platform.
- Only individuals aged 21 and above are permitted to open an account
- Strict verification to prevent minors from registering
- SSL encryption to protect personal information
- Respecting and enforcing self-exclusion decisions
- Actively supporting players who are at risk
- Transparent bonus terms and a fair gaming environment
- Identifying suspicious gaming patterns and taking action
Remember: Gambling is entertainment, not a source of income
While playing at 23baj, always keep in mind that you are playing for entertainment. Placing more bets in an attempt to recover lost money is a dangerous habit. Set a clear budget before each session and stay within it.
Never play with borrowed money
You should not bet with borrowed money or emergency funds. Only play with money whose loss would have no impact on your daily life.
Seek help when you need it
If your gaming habits feel out of control, contact our live chat right away. We are ready to help without judgment.
Warning Signs of Problem Gambling
If you notice any of the following traits in yourself or someone you know, it is important to take note. It may be a sign that help is needed.
- Repeatedly placing larger bets to try to recover lost money
- Lying to family or friends about time and money spent on gaming
- Betting with emergency funds or savings
- Repeatedly trying to stop playing but failing
- Gaming causing problems at work, in studies, or in relationships
- Relying on betting to relieve anxiety or low mood
- Borrowing money or going into debt to play
How to assess yourself
Ask yourself:
- Am I spending more than my budget?
- Am I unable to stop playing?
- Is gaming affecting my mood or daily life?
- Am I hiding my gaming from my family?
- Am I preoccupied with trying to win back lost money?
If the answer to even one of these is yes, contact us today.
How to Use the Protection Tools
Log in to your account
Log in to your account at 23baj and go to "Account Settings" from the top menu.
Find the "Responsible Gaming" section
Within settings, locate the "Responsible Gaming" section. All protection tools are available here in one place.
Set limits according to your needs
Deposit limit, loss limit, or session time limit — set an appropriate amount based on your budget and habits.
Take a time-out when you need a break
Select the time-out option for a temporary break. It takes effect immediately and remains active until the set time has passed.
Use self-exclusion for long-term protection
If you want to take a break for an extended period, choose the Self-Exclusion option. Our team gives this request the utmost respect.
Come to live chat for support
For any question or issue, our 24/7 Bengali live chat team is always by your side.
For Parents
If there are minors in your home, make sure they cannot access your account. Use a strong password and keep your login details private. 23baj never allows minors to operate an account.
The Role of Family Members
If you believe a family member is struggling with problem gambling, speak to them calmly and with empathy. Contact our support team if needed — we are ready to offer guidance.
Core Principles of Healthy Gaming
Set a fixed budget
Decide how much you will spend before each session. You should not exceed that limit, even when winning.
Track your time
Do not play for long stretches at a time. Take regular breaks, get up and walk around, and spend time with your family.
Manage your emotions
Avoid playing when you are angry, sad, or under stress. Making decisions with a clear head is always better.
Do not count on winning
Both winning and losing are possible in gambling. There is no guarantee of winning — always keep that in mind while playing.
Avoid alcohol
Betting after consuming alcohol or intoxicating substances weakens your decision-making ability. Play with a clear head.
Talk to someone for support
If you feel you are in trouble, do not struggle alone. Let a trusted person or our support team know.
Support and Contact
If you or someone you know appears to have a gambling problem, contact us through the channels below. Our Bengali-speaking trained support team will listen to you carefully and help guide you in the right direction.
24/7 Live Chat
Any time, any day — speak directly in Bengali with our support team. Live chat is 23baj's primary support channel and it is completely free.
Email Support
If you would like to discuss things privately, send an email to: [email protected] — we aim to respond promptly.
Our Promise
If you come to us for support, we will never judge you. Protecting your privacy is our responsibility.
- Fully confidential support
- Support available in Bengali
- Speak in a judgment-free environment
- Immediate account closure if needed
Play with enjoyment and responsibility
The safety of every player at 23baj is of the highest importance to us. Enjoy our games — but always stay within your own limits.